Shipping policy

At NoHeatCurl™, we ship directly from our trusted global suppliers to bring you high-quality hair tools at the best possible price. All orders are processed, packed, and shipped with care.

🕓 Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. You’ll receive a confirmation email with tracking details once your order has been dispatched.

🌍 Shipping Rates & Delivery Times

We currently ship worldwide. Estimated delivery times are shown below (business days exclude weekends and holidays).

Region Standard Shipping Free Shipping
Europe (EU countries) €1.99 — 7–11 business days Free on orders over €39.99 (7–11 business days)
United States $1.99 — 11–15 business days Free on orders over $39.99 (11–15 business days)
Canada $1.99 CAD — 13–20 business days Free on orders over $39.99 CAD (13–20 business days)
Oceania (Australia, New Zealand) €1.99 — 6–12 business days Free on orders over €39.99 (6–12 business days)
Rest of the World (Japan, Israel, Cyprus, UAE, Singapore, Norway, Switzerland, etc.) €2.99 — 11–25 business days Free on orders over €39.99 (11–25 business days)

Please note: Delivery times may vary slightly depending on your location, local customs processing, and courier schedules.

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. Tracking updates may take 3–5 business days to appear after dispatch.

🛑 Incorrect Address / Failed Delivery

Please double-check your shipping details at checkout. We cannot replace or refund orders shipped to incorrect addresses provided by the customer.

If a parcel is returned due to delivery failure, reshipping costs may apply.

💬 Questions?

If your order hasn’t arrived within the estimated timeframe or you need assistance, contact our support team at info@noheatcurl.com — we’ll be happy to help.